This Privacy Policy explains how Villa Duka collects, uses, and protects your personal information when you use our website, contact us, subscribe to our newsletter, or request booking information.
1. Data Controller
Villa Duka
Rruga Gurkuqe, Kruje 1501, Albania
Email: info@villaduka.com
Phone: +355 694310240
2. What Data We Collect
- Contact details you provide (name, email, message content).
- Newsletter subscription data (email address).
- Technical data such as IP address, browser user-agent, and visited paths for security and diagnostics.
3. Why We Process Data
- To respond to inquiries and provide booking-related information.
- To send newsletter updates only when you subscribe.
- To maintain website security, prevent abuse, and improve service quality.
4. Legal Bases
- Performance of pre-contractual measures (booking inquiries).
- Consent (newsletter subscription).
- Legitimate interests (security, website operation, fraud prevention).
5. Data Retention
- Contact requests are stored only as long as needed to handle your request and follow-up.
- Newsletter data is retained until you unsubscribe.
- Technical/security logs are retained for limited operational periods.
6. Data Sharing
We do not sell your personal data. Information may be shared with trusted service providers (such as hosting and email delivery services) only where required to operate our services safely and effectively.
7. Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, or objection to processing of your personal data. You may also withdraw consent at any time for newsletter communication.
8. Cookies and Analytics
Our site may use essential cookies for functionality and security. If analytics or additional tracking tools are enabled in the future, this policy will be updated accordingly.
9. Contact for Privacy Requests
For data protection requests, contact us at info@villaduka.com.
For booking and service rules, please review our Kushtet & Rregullat.